Interim Director of Financial Operations & Control

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

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📍London / UK Remote | 💰£142,000 - £170,000 + Benefits ✨

Our Financial Control team ⭐

We are seeking an experienced finance operations leader for a 12-month fixed-term contract to lead our Global Financial Operations and Control team. The incumbent Director is stepping out of day-to-day operations to spearhead a strategic, multi-year finance automation and systems program.

Your mandate is to provide steady-state operational leadership across all financial operations, close cycles, and management reporting; and serve as the essential operational contact for the program. You will ensure BAU integrity while actively operationalising and absorbing newly automated processes.

🔑 You’ll play a key role by...

• Leading all aspects of financial control and operations, including Accounts Payable, Treasury Operations/Product Control, Money Operations ensuring robust, well controlled, and timely transaction processing.
• Leading the production and end-to-end delivery of monthly close and management reporting cycle, working across Finance to provide the Group Financial Controller, UK CFO and EU CFOs with actionable insights and variance analysis.
• Maintaining a robust, control and governance framework focused on integrity of our data and processes.
• Serving as the primary operational counterpart and sounding board to the Director of Financial Operations & Control (incumbent) within the programme, providing operational feedback on target operating models and workflow designs.
• Managing team capacity and workflows to free up key subject matter experts for involvement in the programme, including (not limited to) User Acceptance Testing, parallel runs, and systems testing.
• Supporting the practical change management and operational rollout of new automation tools within the live environment, establishing new standard operating procedures without interrupting daily processing.
• Working closely with the Director of Financial & Regulatory Reporting to ensure core financial operations and control processes comply with overarching accounting policies and provide a seamless hand off into the consolidation.
• Providing stable, empathetic, and accountable leadership to a distributed team during a period of change, maintaining high engagement, retention, and performance.
• Building and maintaining effective working relationships with internal stakeholders, external auditors and advisors.
• Driving the delivery of the Financial Operations and Control teams milestones and actions on existing key projects such as EU expansion, working with stakeholders to identify and resolve delivery risks.
• Managing a structured, documented operational handover back to permanent leadership at the conclusion of the 12-month term.

Role Scope Clarification

• Included: Global financial operations and control process ownership, including delivery of those services to subsidiaries, Treasury operations/Product control, Money Operations, Month-end Close and related management reporting.
• Excluded: Group Consolidation and the preparation/filing of Statutory Financial Statements for the Group and subsidiaries; Regulatory Reporting.

🤩 We’d love to hear from you if…

• You have a demonstrated track record stepping into high volume, multi-entity finance operations leadership roles and delivering immediate stability within regulated environments (Fintech, Banking, or Financial Services preferred).
• You’re an empathetic, effective people leader with a strong track record of coaching individuals and fostering a positive, high-performing environment.
• You have a deep understanding of internal control environments and the ability to build "best-in-class" processes.
• You have experience operating within complex, multi-entity or cross-border structures where data consistency is paramount.
• You have demonstrated experience operationalising new technology, and embedding change within Finance teams.
• Have excellent stakeholder management skills, with the ability to explain operational complexities to key stakeholders and peers.
• You are adaptability and resilience in fast-paced, tech-led, and agile environments.
• You hold strong technical accounting knowledge (IFRS)

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 £142,000 - £170,000.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) *(delete if doesn’t apply)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 5 key steps

• Initial Call with the Recruiter
• Hiring Manager Interview
• Role Specific Interview
• Behavioural Interview
• Final Interview with the Team

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

If you’d prefer to work part-time, please let us know and we'll make this happen if we can.

#LI-TP1 #LI-REMOTE

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊