Partner Lead

Who We AreImprint is building a platform that helps the world’s best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to predict what each customer will do next and act on it, so brands can offer powerful financial products without becoming a bank.Co-branded cards alone account for over $300 billion in U.S. annual spend, and most still run on legacy bank rails. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we’re building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.Role SummaryAs a Partner Lead, you will serve as the operational and strategic engine behind one of Imprint's key commercial partnerships. This is a high-impact individual contributor role sitting at the intersection of business performance, partner relationship management, and cross-functional execution.You will act as the day-to-day owner of your partnership — driving applications and contribution profit, owning workstream coordination, and ensuring your General Manager has the support and analytical clarity needed to operate at an executive level. This role demands someone who is equally comfortable in the data, in the room with a partner, and in the weeds of process improvement.What Success Looks Like in the First 90 DaysDeveloped a deep understanding of the business, including costs, contract unit economics, and the specific metrics that drive your assigned partnershipProvided dedicated support to the General Manager on MBR and QBR materials with clarity and accuracyBuilt or improved at least one net-new process that strengthens commercial team operationsDemonstrated clear understanding of the P&L impact of your partnership, with a focus on driving applications and contribution profitEarned trust as an organized, un-blockable operator who can flag risks, prioritize with urgency, and elevate to executive-level conversations when neededResponsibilitiesOwn day-to-day workstream coordination, system accuracy, weekly reporting, and escalation paths for your assigned partnershipProvide analytical and operational support to the General Manager, including preparation of MBR and QBR materialsDevelop and drive solutions that account for the specific unit economics of the partnership, with a clear line of sight to P&L impactIdentify issues within partnership data and translate findings into actionable recommendationsCollaborate cross-functionally with Data & Risk, Legal & Compliance, Finance, Engineering & Product, and Marketing to move initiatives forwardDefine problems clearly, identify solutions, and execute with urgency in an ambiguous environmentBuild net-new processes that improve the operational efficiency and commercial outcomes of the teamEscalate risks proactively and prioritize effectively across competing workstreamsQualificationsRequired3–5+ years of experience in consulting, strategy, operations, or a high-growth technology or financial services environmentStrong analytical skills with the ability to work through complex data sets, identify root causes, and quantify P&L impactClear, direct communicator who can drive conversations and hold the room at the executive levelHighly organized with a demonstrated ability to define problems, structure solutions, and execute across multiple workstreams simultaneouslyComfortable operating in ambiguity and making progress without complete informationProven track record of flagging risks early and prioritizing with urgencyNice to HaveFamiliarity with partnership or commercial operations in a financial services or payments environmentExperience supporting or working alongside a General Manager or senior business leaderExposure to unit economics modeling, contribution margin analysis, or P&L managementPerks & BenefitsCompetitive compensation and equity packagesLeading configured work computers of your choiceFlexible paid time offFully covered, high-quality healthcare, including fully covered dependent coverageAdditional health coverage includes access to One Medical and the option to enroll in an FSA20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parentsAccess to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivityImprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.Compensation Range: $180K - $200KOriginally posted on Himalayas