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Archived listing. No job board we track has listed this role since 2 Jul 2026, so it has probably been filled. We keep it for reference. See today's verified listings.

IT Helpdesk Agent

Remote RecruitmentSouth Africa

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Role overview

Remote Recruitment is hiring an IT Helpdesk Agent to support the staff of a UK-based employer as part of a fully remote team. You will be the first point of contact for technical issues, helping people get back to work quickly and calmly. This is a 100% remote role for South African talent, working UK business hours (09:00–17:00 UK time / 11:00–19:00 SAST).

Key responsibilities

  • Respond to first-line IT support requests by chat, email and phone
  • Troubleshoot common hardware, software and account issues
  • Log tickets and track them through to resolution
  • Guide users through fixes in clear, plain language
  • Escalate complex problems to senior engineers

What you'll need

  • Experience with IT support or helpdesk work
  • Familiarity with Windows, Microsoft 365 and ticketing tools
  • Patience and clear communication with non-technical users
  • Good written and spoken English
  • A quiet home workspace with reliable internet

What's on offer

A salary of R16,000–R20,000 per month, fully remote work, and a team that supports your development. Remote Recruitment helps skilled South Africans build long-term careers with UK employers from home.

Originally posted on Himalayas

Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page

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Where this listing came from

  1. 01 Jul 2026Himalayas first sighting

Seen on 1 board over 0 days.