Lifecycle Value Manager (Enterprise Customer Success/ Expansion), UK
Pure StorageRemote, United Kingdom
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Customer Service
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As one of the first Lifecycle Value Managers in EMEA, you’ll help build Everpure™’s new post-sale value management function in the UK. You’ll own a focused portfolio of 12–20 enterprise accounts, turning adoption, feature enablement, and capacity activation into measurable retention and expansion. Working with UK theatre leaders, AEs, SEs, and customer executives, you’ll connect Everpure™ Platform capabilities to business priorities and establish a scalable model for the region.
WHAT YOU’LL DO
- Own proactive value strategies for 12–20 enterprise accounts, prioritising adoption, utilisation, capacity activation, and customer outcomes.
- Partner with AEs and SEs to align customer stakeholders around business priorities and convert realised value into retention and expansion.
- Lead early intervention when adoption or utilisation falls behind, coordinating specialist teams to remove blockers and sustain momentum.
- Identify expansion, Portworx® by Everpure™, and Evergreen//One migration opportunities, equipping AEs with qualified opportunities while owning the value conversation.
WHAT YOU BRING
- Builds trusted relationships by listening first, communicating clearly, and influencing senior customer stakeholders through complex, ambiguous situations.
- Owns an enterprise book of business and applies customer ecosystem insight, data, and technical acumen to connect adoption decisions to measurable business value.
- Demonstrates post-sale commercial judgment by identifying expansion paths, leading value conversations, and taking ownership of customer outcomes.
- Orchestrates AEs, SEs, Professional Services, and other specialist teams to remove blockers and deliver customer value.
#LI-REMOTE
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
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