Dutch Speaking Customer Agent For ING

Role OverviewWe are seeking a motivated and client-focused Dutch Speaking Customer Agent For ING to join a prestigious banking support team based remotely within Bulgaria. This is an outstanding opportunity for Dutch-speaking professionals to build a meaningful career in the banking and financial services sector, representing one of Europe's most recognised and trusted banking institutions.What You Will DoProvide professional, accurate, and timely customer support to Dutch-speaking ING banking clients via phone, email, and live chat channels. Assist customers with a wide range of banking enquiries, including account management, online banking navigation, payment queries, and product information.Why It Might Be a FitNative or fluent Dutch language skills, both spoken and written, are essential for this role. Previous experience in customer service, ideally within banking, financial services, or a related industry, is highly advantageous.RequirementsNative or fluent Dutch language skills, both spoken and writtenPrevious experience in customer service, ideally within banking, financial services, or a related industryStrong communication skills and the ability to handle sensitive banking-related queries with professionalism, empathy, and discretionComfortable working in a remote environment with a reliable internet connection and a suitable, quiet workspaceBasic proficiency in English to facilitate internal communication and training within a multinational team environmentBenefitsCompetitive Monthly SalaryFully Paid Training programmeComprehensive Health Insurance coverageFully Paid Relocation PackageMonthly Performance BonusOriginally posted on Himalayas