Media Insights Associate

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We're looking for a curious, analytical, and collaborative Media Insights Associate to join our growing Insight & Consultancy team.In this role, you'll support the delivery of communications measurement and insights projects that help organizations understand the impact of their public relations and communications efforts. Working alongside experienced consultants, you'll analyze media data, contribute to client reports, and develop meaningful insights that help clients make informed communications decisions.This is an excellent opportunity for someone early in their career who is passionate about communications, analytics, media intelligence, and emerging AI technologies. You'll receive mentorship while developing expertise in communications measurement, client consulting, and strategic storytelling.This role reports to the Director of Insight & Consultancy.What you’ll do:Client Delivery & Project SupportSupport the delivery of communications measurement and insight projects across a variety of industries and client accountsAssist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycleAnalyze media coverage and communications data to identify trends, key findings, and actionable insightsHelp prepare client presentations, reports, and supporting materials under the guidance of senior consultantsCoordinate project deliverables and ensure work is completed accurately and on scheduleSupport onboarding activities for new client projects by helping document project requirements and delivery plansInsight DevelopmentInterpret communications and media data to help identify meaningful patterns and trendsContribute to written reports that translate data into clear, easy-to-understand insightsLearn industry-standard communications measurement frameworks and apply them consistently across client workSupport senior team members in developing strategic recommendations based on communications performanceAI-Enabled Research & AnalysisUse AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflowsReview AI-generated content for accuracy and completeness before incorporating it into client deliverablesApply critical thinking and human judgment when interpreting AI-assisted outputsStay informed about emerging AI capabilities and participate in team discussions about responsible AI useQuality & CollaborationFollow established quality standards and project processes to ensure accurate, consistent client deliverablesMaintain organized project documentation using CRM and file management systemsCollaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project deliveryCommunicate project updates and raise questions or risks promptly when support is neededLearning & DevelopmentParticipate in training to build expertise in communications measurement, consulting, and media intelligenceContribute ideas for improving internal processes and team workflowsSupport the development of internal knowledge resources and best practicesAssist with research for thought leadership content, webinars, blog posts, and industry presentationsIf the details below describe you, you could be a great fit for this role:2–4 years of professional experience in communications, public relations, media intelligence, marketing, research, analytics, or a related field (internship experience may be considered)Strong written and verbal communication skillsExcellent attention to detail and organizational skillsAnalytical thinking with the ability to interpret information and identify meaningful trendsExperience working with spreadsheets and presentation software to organize and communicate informationComfort learning new technologies and digital toolsFamiliarity with AI tools such as ChatGPT, Claude, Gemini, or similar technologies, and an understanding of the importance of validating AI-generated outputsAbility to manage multiple tasks while collaborating effectively within a team environmentProactively incorporate AI tools into day to day work to improve productivity and accelerate deliveryIf Any of the Below Also Describe You, This Could Be an Exciting OpportunityExperience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar toolsCoursework or experience in communications, journalism, public relations, marketing, research, or data analyticsExperience working in a SaaS company, communications agency, or consulting environmentFamiliarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation FrameworkInterest in media intelligence, reputation measurement, or communications analyticsIn Addition, We're Always Looking for Candidates WhoAre naturally curious and enjoy solving problems using dataCommunicate clearly and collaborate effectively with teammates from different disciplinesTake ownership of their work while remaining eager to learn and growWelcome feedback and continuously seek opportunities to improveStay curious about emerging technologies and new ways of workingInterview OverviewBelow you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.30 min interview with a member of our Talent TeamA 1 hour zoom interview with the hiring managerPeer interviews with several team members30-minute Bar RaiserTravel & Team Engagement ExpectationsThis role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.SalaryIn the US, the base salary for this role is between $70,000 and $80,000. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.Why Muck Rack?Remote Work, ForeverFully distributed team with a permanent remote setupHome office stipend, phone and internet reimbursement, coworking membershipVirtual and in-person team bonding (lunches, events, competitions)Transparent & Fair CompensationCompetitive geo-neutral pay in the U.S.Annual reviews to ensure equity and market alignmentStandardized bonus or commission structure401(k) with employer contributionsEquity opportunitiesHealth & WellnessComprehensive medical, dental, vision, disability, and life insurance for employees and dependents100% premium coverage for individuals on high-deductible plans24/7 Virtual Care and Employee Assistance ProgramEmployer-funded HSA contributions and other pre-tax benefitsQuarterly wellness stipend and free Headspace subscriptionTime Off & Family Benefits4+ weeks of PTO, plus paid sick and mental health days13 paid holidays with the option to swap for personal daysUp to 16 weeks of fully paid parental leaveLearning and DevelopmentTransparent pathways for internal mobility and promotionBi-annual performance reviews, team workshops, and leadership trainingUnlimited access to Coursera and O’Reilly2 additional PTO days annually for learning and developmentInclusive, Customer-First CultureCommitment to equity and valuing diverse perspectivesAgile, founder-led company focused on collaboration and innovationTrusted by 3,000+ companies worldwideNote: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to [email protected] posted on Himalayas