Description review
EL1 Senior Business Analyst
Softtest pays pty ltd · Australia · back to the listing
HR standards
47/100
poor
Title ↔ description
63/100
needs work
Reads as
Business Analyst
100% confident
What this role officially is
ICT business analyst — ESCO, the EU occupation classification
ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
Also known as: ICT business analysts, business process specialist, IT business analyst
How others title the same work
Startups
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- Mid Product Analyst (Identity & Orchestration) Authologic
- Strategic Projects Associate Corgi Insurance
What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Australian Citizens residing in Australia only respond.
Job details
Role/s: 1 x EL1 Process Improvement Specialist
The EL1 Process Improvement Specialist is accountable under broad direction to undertake very complex work that delivers quality outcomes across the Service Design functions of the NDIA.
The position is an important team leadership position within the NDIA and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.
The EL1 Process Improvement Specialist is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the NDIA to advance the NDIA's interests across a range of forums.
Key duties and responsibilities
Responsibilities of the role include but are not limited to:
• Undertaking current-state process mapping of the participant pathway and back-of-house functions
• Developing and executing time and motion studies to support analysis of handling times
• Facilitating engagements with end-users to understand their experiences and pain points
• Collect and analyse various data sources to develop recommendations for process improvements
• Work with service design teams, business analysts, UI/UX designers and business stakeholders to drive collaboration on viable solutions
• Support the design and delivery of the testing programme with end-users to understand effectiveness of process improvements and develop a continuous improvement backlog
• Providing guidance and coaching of team members on best practice process design and optimisation.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Originally posted on Himalayas
Job details
Role/s: 1 x EL1 Process Improvement Specialist
The EL1 Process Improvement Specialist is accountable under broad direction to undertake very complex work that delivers quality outcomes across the Service Design functions of the NDIA.
The position is an important team leadership position within the NDIA and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.
The EL1 Process Improvement Specialist is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the NDIA to advance the NDIA's interests across a range of forums.
Key duties and responsibilities
Responsibilities of the role include but are not limited to:
• Undertaking current-state process mapping of the participant pathway and back-of-house functions
• Developing and executing time and motion studies to support analysis of handling times
• Facilitating engagements with end-users to understand their experiences and pain points
• Collect and analyse various data sources to develop recommendations for process improvements
• Work with service design teams, business analysts, UI/UX designers and business stakeholders to drive collaboration on viable solutions
• Support the design and delivery of the testing programme with end-users to understand effectiveness of process improvements and develop a continuous improvement backlog
• Providing guidance and coaching of team members on best practice process design and optimisation.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Originally posted on Himalayas