Description review
AVP - IT Governance & NOC
Hul Hub · United States · back to the listing
HR standards
33/100
poor
Title ↔ description
51/100
needs work
Reads as
Operations Manager
99% confident
What this role officially is
operations manager — ESCO, the EU occupation classification
Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.
Also known as: division operations manager, operations administrator, operations supervisor, operations general manager, operations director, business operations manager
How others title the same work
Large employers
- Sr. Business Operations Manager, CN Expansion, CN Expansion Amazon.com
- Operations Manager, Bermuda Coinbase
- Operations Senior Associate Coinbase
- Associate Manager, Strategy and Operations, Fraud DoorDash
- Shift Lead - Crestwood DoorDash
Startups
- Collection Team Leader Cityfurnish
- Revenue Operations Lead - Post Sales Abacum
- Customer Operations Analyst BlueCargo
- Head of Customer Operations BlueCargo
- Strategy & Operations Lead Broccoli AI
What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
• Manage all technical operations on IT systems, including the underlying infrastructure as well as applications
• Manage the configuration and deployment of software
• Manage level 1 and level 2 support for all IT systems and applications, including 24/7 technical support as well as rostering of technical support for levels 1,2 and 3
• Develop budgets, policies and procedures for network operations, DevOps and support sub-divisions
• Develop IT governance model and processes to achieve a flexible, efficient approach continuously improving processes and aligning with group governance to maximize effectiveness
• Plan change management activities that meet the different needs and values of the individual teams across the IT function maximizing impact and minimizing employee resistance
• Lead, influence, diagnose and develop recommendations to solve complex, enterprise-wide and process-specific ambiguous problems
• Ensure specific metrics and measures are incorporated into solutions enabling continuous improvement.
• Daily and long-term strategic management of software and technology-related hardware within the organization
• Plan, monitor, and record software license and/or hardware assets to ensure compliance with vendor contracts
• Create procurement strategies to optimize technology spend across the organization
• Develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles
Originally posted on Himalayas
• Manage the configuration and deployment of software
• Manage level 1 and level 2 support for all IT systems and applications, including 24/7 technical support as well as rostering of technical support for levels 1,2 and 3
• Develop budgets, policies and procedures for network operations, DevOps and support sub-divisions
• Develop IT governance model and processes to achieve a flexible, efficient approach continuously improving processes and aligning with group governance to maximize effectiveness
• Plan change management activities that meet the different needs and values of the individual teams across the IT function maximizing impact and minimizing employee resistance
• Lead, influence, diagnose and develop recommendations to solve complex, enterprise-wide and process-specific ambiguous problems
• Ensure specific metrics and measures are incorporated into solutions enabling continuous improvement.
• Daily and long-term strategic management of software and technology-related hardware within the organization
• Plan, monitor, and record software license and/or hardware assets to ensure compliance with vendor contracts
• Create procurement strategies to optimize technology spend across the organization
• Develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles
Originally posted on Himalayas