Description review
Travel Booking Agent
HB Travels · Ireland · back to the listing
HR standards
66/100
needs work
Title ↔ description
81/100
solid
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
We are a travel services company dedicated to providing clients with smooth booking experiences and personalized travel support. By partnering with leading travel suppliers, we make it easy for individuals and families to plan trips with confidence.
Position Overview:
We are seeking motivated and detail-oriented individuals to join our team as Travel Booking Agents. This role focuses on assisting clients with their reservations, offering destination guidance, and ensuring every booking is handled with care and accuracy.
Responsibilities:
• Book flights, hotels, transportation, cruises, and vacation packages for clients
• Provide accurate information on travel options, pricing, and policies
• Assist with itinerary planning, modifications, and cancellations
• Deliver outstanding customer service and support throughout the booking process
• Stay informed about current travel promotions and industry updates
Qualifications:
• Strong communication and customer service skills
• Excellent attention to detail and organizational abilities
• Comfortable working independently in a remote setting
• Previous experience in travel, hospitality, or booking services is a plus (not required)
• Passion for travel and helping others plan their journeys
What We Offer:
• Remote work with flexible scheduling
• Training and mentorship opportunities provided
• Professional development in the travel industry
• Supportive team environment
• Travel perks and discounts (after training completion and eligibility)
Originally posted on Himalayas