Description review
Customer Success Associate
Voltus · Remote · back to the listing
HR standards
56/100
needs work
Title ↔ description
71/100
solid
Reads as
Customer Success Manager
96% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
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Startups
- Manager / Director of Customer Success Craniometrix
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Voltus represents the potential of us to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers earn cash by letting us maximize the value of their operational flexibility in energy markets. We hire people who are bright, gritty, and good, who care about a cleaner energy future, and who want to work in a fast-paced, entrepreneurial environment. The Role As a Customer Success Associate, you get new customer sites into the energy market and ready to perform so they start earning. You own the project management of onboarding from signed contract to a live site, which means keeping data collection, registrations, hardware installation, and testing moving across Sales, Field Engineering, Market Operations, and Dispatch Operations. Our goal is to get sites live in under 100 days. You are the main point of contact for the customer along the way, and you set expectations early about what participating in the program will actu
Please mention the word **SUMPTUOUSNESS** and tag RMmEwMjo0NzgwOjI4OmJhMTQ6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjI4OmJhMTQ6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Please mention the word **SUMPTUOUSNESS** and tag RMmEwMjo0NzgwOjI4OmJhMTQ6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjI4OmJhMTQ6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.