Description review
Travel Advisor
HB Travels · United States · back to the listing
HR standards
65/100
needs work
Title ↔ description
71/100
solid
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
We are seeking passionate and detail-oriented individuals to join our team as Travel Advisors. In this role, you'll help clients plan and book unforgettable trips by tailoring travel experiences to their unique needs. From researching destinations to finalizing reservations, you'll ensure each client enjoys a smooth and memorable journey.
Responsibilities:
• Consult with clients to understand their travel goals, budgets, and preferences
• Research and recommend destinations, accommodations, and activities
• Manage bookings for flights, hotels, cruises, and vacation packages
• Provide support and solutions for client questions before, during, and after travel
• Stay up to date on travel trends, policies, and promotions
Qualifications:
• Strong communication and customer service skills
• Excellent organizational and problem-solving abilities
• Passion for travel and helping others create meaningful experiences
• Ability to work independently in a remote environment
• Previous customer service or travel industry experience is a plus (but not required)
What We Offer:
• Training and mentorship to help you succeed
• Flexible, remote work environment
• Access to top travel suppliers and booking tools
• Growth opportunities in the travel and hospitality industry
Originally posted on Himalayas