Description review
Roadside Assistance Representative
Scale With TARS LLC · United States · back to the listing
HR standards
67/100
needs work
Title ↔ description
85/100
strong
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
This is a remote position.
What You'll Do
• Answer inbound calls from motorists requesting roadside assistance
• Verify customer information, vehicle details, and service eligibility
• Dispatch towing companies and roadside service providers
• Coordinate services such as towing, jump starts, tire changes, lockout assistance, and fuel delivery
• Provide real-time updates on service arrival times and request status
• Reassure customers and remain calm during stressful situations
• Document service requests accurately while navigating multiple systems
• Deliver compassionate, professional customer service from start to finish
Hours Available
• 365 days a year
• 7 days a week
• 24 hours a day
Important: We are unable to accept applications from individuals living outside the United States, including those using VPNs or mailing addresses within the U.S.
Before applying, please verify that your state is eligible: State Eligibility List
Requirements
Laptop or Computer Windows 11 USB Headset Ethernet Internet Connection
Benefits
Choose your hours Work Remotely From Home Get paid via direct deposit twice a month
Originally posted on Himalayas
What You'll Do
• Answer inbound calls from motorists requesting roadside assistance
• Verify customer information, vehicle details, and service eligibility
• Dispatch towing companies and roadside service providers
• Coordinate services such as towing, jump starts, tire changes, lockout assistance, and fuel delivery
• Provide real-time updates on service arrival times and request status
• Reassure customers and remain calm during stressful situations
• Document service requests accurately while navigating multiple systems
• Deliver compassionate, professional customer service from start to finish
Hours Available
• 365 days a year
• 7 days a week
• 24 hours a day
Important: We are unable to accept applications from individuals living outside the United States, including those using VPNs or mailing addresses within the U.S.
Before applying, please verify that your state is eligible: State Eligibility List
Requirements
Laptop or Computer Windows 11 USB Headset Ethernet Internet Connection
Benefits
Choose your hours Work Remotely From Home Get paid via direct deposit twice a month
Originally posted on Himalayas