Description review
Remote Client Experience Specialist
Hello Sunshine Travels · United States · back to the listing
HR standards
64/100
needs work
Title ↔ description
63/100
needs work
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
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Startups
- Customer Success Associate Aqua
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Job Description
We're looking for a motivated Remote Client Experience Specialist to help clients plan memorable vacations while delivering exceptional customer service. This position involves assisting clients through every step of the planning process, from selecting destinations to confirming reservations and providing ongoing support before, during, and after their trip.
Responsibilities
• Assist clients with vacation planning and recommendations
• Research destinations, accommodations, cruises, and vacation packages
• Prepare customized proposals and itineraries
• Coordinate reservations with preferred suppliers
• Maintain detailed client communications
• Participate in ongoing professional development and supplier training
• Build a strong referral-based client network
Qualifications
• Outstanding interpersonal skills
• Detail-oriented with strong organizational abilities
• Ability to multitask in a remote setting
• Self-motivated and dependable
• Experience in customer service, hospitality, or sales preferred
• Training available
Originally posted on Himalayas
We're looking for a motivated Remote Client Experience Specialist to help clients plan memorable vacations while delivering exceptional customer service. This position involves assisting clients through every step of the planning process, from selecting destinations to confirming reservations and providing ongoing support before, during, and after their trip.
Responsibilities
• Assist clients with vacation planning and recommendations
• Research destinations, accommodations, cruises, and vacation packages
• Prepare customized proposals and itineraries
• Coordinate reservations with preferred suppliers
• Maintain detailed client communications
• Participate in ongoing professional development and supplier training
• Build a strong referral-based client network
Qualifications
• Outstanding interpersonal skills
• Detail-oriented with strong organizational abilities
• Ability to multitask in a remote setting
• Self-motivated and dependable
• Experience in customer service, hospitality, or sales preferred
• Training available
Originally posted on Himalayas