Description review
Training & Onboarding Specialist
Hire Hangar · Argentina, Colombia, Ecuador, Egypt, Honduras, Mexico, Morocco, Nicaragua, Panama, Peru, Philippines, South Africa · back to the listing
HR standards
76/100
solid
Title ↔ description
68/100
needs work
Reads as
Customer Success Manager
99% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
- Customer Success - Team Manager Canonical
- Enterprise Customer Success Manager (Japanese speaker) Canonical
- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Job Title: Training & Onboarding Specialist
Location: Remote
Time Zone: US Time Zone
About the Role
We’re hiring aTraining & Onboarding Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.
This role is ideal for someone who has worked in marketing operations or customer success, is comfortable with SQL and Python, and enjoys teaching others how to use new tools.
Key Responsibilities
• Deliver customer onboarding and training programs for enterprise clients.
• Lead workshops and cohorts that help teams master workflows.
• Translate technical concepts into clear, practical guidance for marketing users.
• Build and refine enablement playbooks to ensure long-term adoption.
• Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).
Requirements
• 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
• Strong hands-on experience with HubSpot or other CRM/automation platforms.
• Proficiency in SQL and Python (required).
• Strong communication skills and experience running client-facing training or workshops.
• Understanding of SEO and content marketing.
• Passion for teaching, enabling, and helping clients succeed.
Why You’ll Love This Role
• Work directly with enterprise marketing teams at top global companies.
• Grow your expertise in workflow automation and AI-driven tools.
• Be part of a fast-growing tech company with exciting opportunities ahead.
• Play a key role in helping modern marketing teams adopt cutting-edge technology.
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Originally posted on Himalayas