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Training & Onboarding Specialist

Hire Hangar · Argentina, Colombia, Ecuador, Egypt, Honduras, Mexico, Morocco, Nicaragua, Panama, Peru, Philippines, South Africa · back to the listing

HR standards

76/100

solid

Title ↔ description

68/100

needs work

Reads as

Customer Success Manager

99% confident

What this role officially is

client relations manager — ESCO, the EU occupation classification

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.

Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager

How others title the same work

Large employers

  • Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
  • Technical Account Manager, Newspack Automattic
  • Customer Success - Team Manager Canonical
  • Enterprise Customer Success Manager (Japanese speaker) Canonical
  • Graduate Customer Success Manager Canonical

Startups

  • Manager / Director of Customer Success Craniometrix
  • Founding GTM - Deployment Strategist Credal.ai
  • Deployment Strategist (Munich Office) Dataleap
  • Founding Customer Success Manager Clicks Health
  • Founding Deployment Strategist Closure

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: Training & Onboarding Specialist

Location: Remote

Time Zone: US Time Zone

About the Role

We’re hiring aTraining & Onboarding Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

This role is ideal for someone who has worked in marketing operations or customer success, is comfortable with SQL and Python, and enjoys teaching others how to use new tools.

Key Responsibilities

• Deliver customer onboarding and training programs for enterprise clients.

• Lead workshops and cohorts that help teams master workflows.

• Translate technical concepts into clear, practical guidance for marketing users.

• Build and refine enablement playbooks to ensure long-term adoption.

• Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Requirements

• 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.

• Strong hands-on experience with HubSpot or other CRM/automation platforms.

• Proficiency in SQL and Python (required).

• Strong communication skills and experience running client-facing training or workshops.

• Understanding of SEO and content marketing.

• Passion for teaching, enabling, and helping clients succeed.

Why You’ll Love This Role

• Work directly with enterprise marketing teams at top global companies.

• Grow your expertise in workflow automation and AI-driven tools.

• Be part of a fast-growing tech company with exciting opportunities ahead.

• Play a key role in helping modern marketing teams adopt cutting-edge technology.

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Originally posted on Himalayas