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Description review

Client Support Representative Remote (Entry-Level)

Fisher Agencies American Income · United States · back to the listing

HR standards

75/100

solid

Title ↔ description

78/100

solid

Reads as

Customer Support

96% confident

What this role officially is

customer service representative — ESCO, the EU occupation classification

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker

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What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

We’re growing our remote team and looking for motivated individuals who enjoy helping others and are interested in building a long-term career.

As a Remote Benefits & Client Support Representative, you’ll connect with clients virtually, help them understand their available benefit options, provide ongoing support, and build strong client relationships.

No previous experience is required. We provide training, mentorship, coaching, and the tools needed to help you succeed.

Key Responsibilities

• Meet virtually with clients to discuss available benefit options

• Help individuals and families understand and enroll in eligible programs

• Provide professional, friendly customer service

• Build and maintain strong client relationships

• Coordinate client appointments and maintain accurate records

• Follow established processes and systems with support from experienced mentors

• Participate in weekly coaching, team meetings, and professional development

Requirements

We’re looking for someone who is:

• An excellent communicator with strong interpersonal skills

• Self-motivated and willing to learn

• Positive, professional, and dependable

• Comfortable working independently in a remote environment

• Organized and able to manage appointments and client follow-ups

• Interested in developing professionally and growing into leadership opportunities

Benefits

🏠 100% remote work

⏰ Flexible scheduling

🎓 Comprehensive training

🤝 Ongoing mentorship and coaching

📈 Career advancement opportunities based on performance

🏆 Recognition and performance-based bonus opportunities

👥 Supportive team environment

🌱 Opportunities to develop leadership skills

You don’t need years of experience to get started. We believe in training and developing the right people.

If you’re motivated, coachable, and willing to put in the work, this opportunity can provide you with the training, mentorship, and support needed to grow within the organization.

Most importantly, you’ll have the opportunity to do meaningful work by helping individuals and families better understand their benefit options.

If you’re looking for a flexible remote opportunity with training, mentorship, and room for career growth, we’d love to hear from you.

📩 Apply today or send us a message to learn more and schedule a brief introductory interview.

No experience? No problem. We provide training.

Originally posted on Himalayas