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CRM Retention Junior

Bullfinch Recruitment · Anywhere in the World · back to the listing

HR standards

77/100

solid

Title ↔ description

81/100

solid

Reads as

Marketing Manager

85% confident

What this role officially is

marketing manager — ESCO, the EU occupation classification

Marketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resources needed. They analyse the profitability of these plans, develop pricing strategies, and strive to raise awareness on products and companies among targeted customers.

Also known as: advertising sales manager, promotions manager, marketing executive, telemarketing manager, product marketing manager, market manager

How others title the same work

Large employers

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  • Performance Marketing Manager, Global Coinbase

Startups

  • Head of Marketing BlueCargo
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  • Experiential Marketing Coordinator Candid Health
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What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Headquarters: Malta, MT

URL: http://bullfinchrecruitment.com

Bullfinch Recruitment is partnering with one of our clients to find a Junior CRM & Retention Specialist to join their team.

This role is designed for a professional who is eager to transition into the world of player engagement and marketing automation. This position is for someone who is operationally disciplined, data-curious, and ready to be trained into a CRM Ops specialist.

You will be responsible for the day-to-day execution of campaigns that keep our players engaged and active, working at the intersection of technology, data, and creativity.

What you'll be doing:

• Through a combination of structured training and hands-on experience, you will learn to:
Execute Campaigns: Build and schedule retention journeys and look into marketing automation workflows using platforms such as Bloomreach and Builder.
• Cross-Functional Alignment: Collaborate with Content, Design, Loyalty, and Customer Support teams to ensure all retention activities align with broader brand campaigns.
• Troubleshoot Campaigns: Assist in troubleshooting CRM workflows and identifying process enhancements to improve overall operational efficiency.
• Customer Service: Work closely with the CS team to help improve the customer experience for those asking for additional rewards.

What we are looking for:

We are seeking a candidate who demonstrates the potential to grow into a high impact specialist. Ideally, you bring:

A Technical Mindset: You may not be a CRM expert yet, but you have a high level of comfort with new software and the ability to quickly learn new platforms.

• Operational Excellence: You are detail-oriented with a focus on accuracy and consistency in your work.
• Strong Communication: An effective communicator who can work independently while collaborating across different departments.
• Proactive Mentality: A self-starter attitude with a drive to identify opportunities for improvement and make a real impact in a high-growth environment.

Why you will love it:

This is a brand-new role where you'll build the retention function from the ground up. You'll have real ownership over CRM operations, design best practices that shape our growth, and enjoy high visibility with senior leadership. Every workflow you create and metric you improve directly impacts our mission of delivering extraordinary gaming experiences to millions of players worldwide.

Equal Opportunities

We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking.

Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive

To apply: https://weworkremotely.com/remote-jobs/bullfinch-recruitment-crm-retention-junior