Description review
Czech & English-Speaking Travel Support Representative (Remote from Greece)
AetherCore · Greece · back to the listing
HR standards
67/100
needs work
Title ↔ description
85/100
strong
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Start Date: 29 August 2025
Location: Athens, Greece (Remote)
Responsibilities:
• Provide professional customer support in Czech and English for booking-related inquiries.
• Resolve issues efficiently and accurately via phone, email, or chat.
• Guide customers through booking processes, modifications, and cancellations.
• Ensure a positive customer experience by delivering exceptional service.
Requirements:
• Fluency in Czech and English (spoken and written).
• Excellent communication and problem-solving skills.
• EU citizenship or a residence card with full market access.
• Ability to relocate to Greece if outside the country (relocation support provided by the hiring company)
Originally posted on Himalayas