Description review
Funding Specialist
PRC-Saltillo · United States · back to the listing
HR standards
74/100
solid
Title ↔ description
71/100
solid
Reads as
Customer Support
88% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
Large employers
- Analista de Customer Service, Delivery Station Customer Support Amazon.com
- Bilingual Technical Customer Support, Ring, Ring Amazon.com
- Happiness Engineer – Customer Support & Success Automattic
- Support Engineer, WordPress VIP Automattic
- Cloud Support Engineer Canonical
Startups
- Customer Success Associate Aqua
- Customer Service Manager Cityfurnish
- Client Support Specialist (Healthcare Facilities - B2B) Clipboard
- Customer Support Engineer (Product / Technical Support) Cogram
What the listing never says
- 17 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Help Provide Voices – Join PRC-Saltillo as a Funding Specialist!
At PRC-Saltillo, our mission is to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we support thousands of individuals through specialized communication devices and software that empower people with Autism, ALS, Cerebral Palsy, Aphasia, and other conditions. Our work opens doors to education, employment, and fuller participation in life.
As a Funding Specialist, you’ll play a critical role in ensuring individuals receive access to communication devices by managing and processing funding applications through Medicaid, Medicare, and private insurance. You’ll work closely with customers, insurance providers, and internal teams to support timely and accurate funding approvals, making a direct impact on the lives of those we serve.
Go to our website to apply
Why You’ll Love Working Here
• Mission-Driven Impact: Support life-changing communication access for children and adults.
• Meaningful Work: Be an essential part of the process that helps individuals receive their voice.
• Collaborative Team Environment: Partner with regional teams, insurance providers, and internal departments.
• Professional Growth: Gain experience in insurance processes, medical funding, and cross-functional collaboration.
Duties and Responsibilities
• Process funding applications for a designated region from receipt through order confirmation.
• Enter new funding applications into the database and review submissions for accuracy and completeness.
• Communicate effectively with customers, clinical teams, and internal staff to provide status updates and ensure alignment.
• Verify insurance coverage and benefits through web portals, phone calls, and third-party software.
Education and Experience
• High school diploma required.
• Proficiency in Microsoft Office applications required.
Required Skills/Abilities
• Strong teamwork, organizational, and multitasking skills.
• Excellent verbal and written communication skills, including the ability to influence, calm, and problem-solve with customers.
• Expert listening skills with the ability to maintain confidentiality and demonstrate professionalism.
• Strong negotiation, analytical, and critical-thinking abilities.
• Flexibility and adaptability in a fast-paced, changing environment.
• Ability to maintain a positive, solution-oriented mindset during high‑stress situations.
• High attention to detail with strong accuracy and follow-through.
Salary: $19.30 - $24Originally posted on Himalayas
At PRC-Saltillo, our mission is to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we support thousands of individuals through specialized communication devices and software that empower people with Autism, ALS, Cerebral Palsy, Aphasia, and other conditions. Our work opens doors to education, employment, and fuller participation in life.
As a Funding Specialist, you’ll play a critical role in ensuring individuals receive access to communication devices by managing and processing funding applications through Medicaid, Medicare, and private insurance. You’ll work closely with customers, insurance providers, and internal teams to support timely and accurate funding approvals, making a direct impact on the lives of those we serve.
Go to our website to apply
Why You’ll Love Working Here
• Mission-Driven Impact: Support life-changing communication access for children and adults.
• Meaningful Work: Be an essential part of the process that helps individuals receive their voice.
• Collaborative Team Environment: Partner with regional teams, insurance providers, and internal departments.
• Professional Growth: Gain experience in insurance processes, medical funding, and cross-functional collaboration.
Duties and Responsibilities
• Process funding applications for a designated region from receipt through order confirmation.
• Enter new funding applications into the database and review submissions for accuracy and completeness.
• Communicate effectively with customers, clinical teams, and internal staff to provide status updates and ensure alignment.
• Verify insurance coverage and benefits through web portals, phone calls, and third-party software.
Education and Experience
• High school diploma required.
• Proficiency in Microsoft Office applications required.
Required Skills/Abilities
• Strong teamwork, organizational, and multitasking skills.
• Excellent verbal and written communication skills, including the ability to influence, calm, and problem-solve with customers.
• Expert listening skills with the ability to maintain confidentiality and demonstrate professionalism.
• Strong negotiation, analytical, and critical-thinking abilities.
• Flexibility and adaptability in a fast-paced, changing environment.
• Ability to maintain a positive, solution-oriented mindset during high‑stress situations.
• High attention to detail with strong accuracy and follow-through.
Salary: $19.30 - $24Originally posted on Himalayas