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Workflow Implementation Engineer

Hire Hangar · Remote - South Africa, Paraguay, Colombia, Haiti, Chile, Peru, Dominican Republic, Argentina, Panama, Bolivia, Honduras, Mexico · back to the listing

HR standards

78/100

solid

Title ↔ description

67/100

needs work

Reads as

Customer Success Manager

84% confident

What this role officially is

client relations manager — ESCO, the EU occupation classification

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.

Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager

How others title the same work

Large employers

  • Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
  • Technical Account Manager, Newspack Automattic
  • Customer Success - Team Manager Canonical
  • Enterprise Customer Success Manager (Japanese speaker) Canonical
  • Graduate Customer Success Manager Canonical

Startups

  • Manager / Director of Customer Success Craniometrix
  • Founding GTM - Deployment Strategist Credal.ai
  • Deployment Strategist (Munich Office) Dataleap
  • Founding Customer Success Manager Clicks Health
  • Founding Deployment Strategist Closure

What the listing never says

  • 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: Workflow Implementation Engineer
Location: Remote
Time Zone: US Time Zones (EST–PST)

Role Overview

We’re building the future of AI-powered marketing and are looking for a technically strong Workflow Implementation Engineer to help bring our platform to life for customers. This role sits at the intersection of engineering and customer success, owning the technical onboarding and workflow buildout for clients. You will design, build, and deploy custom solutions using Python and SQL while partnering directly with marketing and operations teams to implement scalable AI-driven workflows.

Key Responsibilities

• Lead technical onboarding and end-to-end implementations of our AI marketing platform for mid-market and enterprise clients

• Design and build custom workflows, automations, and integrations aligned with each client’s marketing and data infrastructure

• Write Python scripts and SQL queries to support integrations, data transformations, and workflow troubleshooting

• Investigate and resolve complex technical issues by reproducing environments and developing solutions directly with clients

• Collaborate with Product and Engineering teams to share customer insights and improve platform capabilities

• Maintain documentation and reusable workflow templates to support scalable implementations

Required Qualifications

• Strong proficiency in Python and SQL with the ability to build automation scripts, integrations, and data workflows

• Experience in a technical implementation, solutions engineering, or developer-facing customer role

• Experience designing or configuring workflow automation systems (e.g., Zapier, Make, n8n, or similar tools)

• Ability to translate business requirements into scalable technical workflow architectures

• Prior remote work experience is required. Candidates must be fluent in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar platforms, and should ideally have worked with US or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications

• Background in marketing technology, SEO platforms, or digital marketing operations

• Experience working in high-growth SaaS or startup environments

• Familiarity with AI/ML platforms, LLM tooling, or AI-powered marketing workflows

Tools & Technology

• Python

• SQL

• Workflow automation platforms (Zapier, Make, n8n, or similar)

• Marketing technology and SEO platforms

• Remote collaboration tools (Slack, Zoom, Google Workspace, Asana)

Please NOTE

It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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