Description review
Senior Solution Deployment Strategist (Healthcare)
UiPath · Remote - New York · back to the listing
HR standards
73/100
solid
Title ↔ description
66/100
needs work
Reads as
Customer Success Manager
90% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
- Customer Success - Team Manager Canonical
- Enterprise Customer Success Manager (Japanese speaker) Canonical
- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
What the listing never says
- 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Life at UiPath
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
About the Role
We're building a Healthcare Vertical Solutions team that turns AI-powered automation into measurable revenue cycle outcomes for health systems and payers. We're looking for a Forward Deployed Strategist to embed with our customers, take our RCM solutions — denials management, prior authorization, claims submissions, referral management, and more — from concept to scaled, hardened deployment, and feed everything we learn back into the product.
This is a hybrid role at the seam between product, customer, and delivery. You'll be the person who understands a customer's revenue cycle process, identifies where our software has the biggest impact, builds and iterates with users to make sure the solution actually works for them, and represents UiPath with senior client leadership. You'll sit on the same team as our Healthcare Solutions PMs and work in lockstep with them.
What You'll Do
Customer Discovery & Solution Design
• Deeply understand each client's RCM operations — workflows, systems, people, pain points — and identify where UiPath's solutions can drive the highest-impact outcomes
• Design user-centric applications around the problems and gaps in their existing workflow
• Translate messy real-world processes into clear, repeatable solution patterns
Build, Iterate, and Scale
• Implement UiPath's HLS solutions and other UiPath product capabilities in customer environments — configure, integrate, and adapt to local workflows
• Iterate rapidly with end users to validate that what we're building is what they actually want and need
• Scale validated solutions across customer locations and downstream customers; establish repeatable deployment playbooks
Customer Relationship & Executive Engagement
• Manage the day-to-day client relationship and drive adoption across user teams
• Represent UiPath with senior client leadership — VPs of Revenue Cycle, CFOs, CIOs, CMIOs — and translate executive priorities into deployment decisions
• Own project timelines, milestones, and deliverables end-to-end
Product Feedback Loop
• Partner closely with Healthcare Solutions PMs and engineering to surface gaps, validate hypotheses, and shape the product roadmap with field signal
• Capture and codify learnings so each deployment makes the next one faster
What You'll Bring
Required Qualifications
• 5+ years working in healthcare revenue cycle management — at a health system, payer, EHR vendor, consulting firm, or implementation partner
• Hands-on RCM process expertise: claims submission, denials categorization and resolution, prior authorization, charge capture, payer policy logic
• Direct experience implementing software solutions inside health systems or payers — you've owned a deployment, not just observed one
• Comfort working at the intersection of technology, operations, and clinical/administrative workflows
• Strong project management instincts and customer-facing communication skills — you can run a workshop with VPs and a working session with end users in the same day
• Strategic thinking paired with willingness to roll up your sleeves and build
• Working knowledge of HL7, FHIR, HIPAA, and CMS rules
• Comfort with ambiguity, rapid iteration, and shipping over polishing
#LI-MH1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
About the Role
We're building a Healthcare Vertical Solutions team that turns AI-powered automation into measurable revenue cycle outcomes for health systems and payers. We're looking for a Forward Deployed Strategist to embed with our customers, take our RCM solutions — denials management, prior authorization, claims submissions, referral management, and more — from concept to scaled, hardened deployment, and feed everything we learn back into the product.
This is a hybrid role at the seam between product, customer, and delivery. You'll be the person who understands a customer's revenue cycle process, identifies where our software has the biggest impact, builds and iterates with users to make sure the solution actually works for them, and represents UiPath with senior client leadership. You'll sit on the same team as our Healthcare Solutions PMs and work in lockstep with them.
What You'll Do
Customer Discovery & Solution Design
• Deeply understand each client's RCM operations — workflows, systems, people, pain points — and identify where UiPath's solutions can drive the highest-impact outcomes
• Design user-centric applications around the problems and gaps in their existing workflow
• Translate messy real-world processes into clear, repeatable solution patterns
Build, Iterate, and Scale
• Implement UiPath's HLS solutions and other UiPath product capabilities in customer environments — configure, integrate, and adapt to local workflows
• Iterate rapidly with end users to validate that what we're building is what they actually want and need
• Scale validated solutions across customer locations and downstream customers; establish repeatable deployment playbooks
Customer Relationship & Executive Engagement
• Manage the day-to-day client relationship and drive adoption across user teams
• Represent UiPath with senior client leadership — VPs of Revenue Cycle, CFOs, CIOs, CMIOs — and translate executive priorities into deployment decisions
• Own project timelines, milestones, and deliverables end-to-end
Product Feedback Loop
• Partner closely with Healthcare Solutions PMs and engineering to surface gaps, validate hypotheses, and shape the product roadmap with field signal
• Capture and codify learnings so each deployment makes the next one faster
What You'll Bring
Required Qualifications
• 5+ years working in healthcare revenue cycle management — at a health system, payer, EHR vendor, consulting firm, or implementation partner
• Hands-on RCM process expertise: claims submission, denials categorization and resolution, prior authorization, charge capture, payer policy logic
• Direct experience implementing software solutions inside health systems or payers — you've owned a deployment, not just observed one
• Comfort working at the intersection of technology, operations, and clinical/administrative workflows
• Strong project management instincts and customer-facing communication skills — you can run a workshop with VPs and a working session with end users in the same day
• Strategic thinking paired with willingness to roll up your sleeves and build
• Working knowledge of HL7, FHIR, HIPAA, and CMS rules
• Comfort with ambiguity, rapid iteration, and shipping over polishing
#LI-MH1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.