Description review
Senior SAP AMS Support Consultant (SAP SD, SAP MM, SAP PP)
The Config Team · Remote job · back to the listing
HR standards
59/100
needs work
Title ↔ description
77/100
solid
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- 16 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Job title: Senior SAP AMS Support Consultant (SAP SD, SAP MM, SAP PP)
Employment: Permanent
Location: UK based
Salary: Excellent basic salary
Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!
The Company
At The Config Team, we’re not a typical corporate consultancy, and we’re not a generic SAP/IT Consultancy. We are experts in SAP supply chain, and we do it exceptionally well. With 30+ years1 of experience and our own suite of products (like PreBilt™ for EWM), we help global brands create smarter, faster, more resilient supply chains.
Each project we deliver is different from the next. We can offer an environment that brings a variety of projects at the forefront of modern supply chain solutions.
What You’ll Do
To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP AMS partner.
The Senior AMS Consultant is critical for managing and delivering day to day client requirements including Service Requests, Incident Resolution, Problem Management and Minor Changes aligned to ITIL Methodology and Service Level Agreements. This role involves resolving complex issues and providing strategic advice to improve SAP-related processes.
You will be expected to own SAP AMS related activities across different SAP modules. Support of other technologies including the range of The Config Team products and mobile technology. The role will see you develop a strong understanding of client and industry business processes to provide advice to clients.
To ensure the above is fully achievable for our clients you will need to have a strong knowledge and understanding of SAP SD, SAP MM, and SAP PP.
Required Skills
• Functional experience within SAP SD, SAP MM, and SAP PP.
• Good knowledge on processes and best practice principles within specialist area of SAP.
• To be able to demonstrate problem solving abilities in SAP.
• Ability to deal with internal and external stakeholders in a support environment.
• A full valid UK driving license.
• Right to work in the UK.
Desired Skills
• Functional and/or configuration experience within any other SAP module.
• Experience of using or implementing mobile solutions either in SAP ITS or using a Third Party Product with SAP.
• Able to investigate ABAP issues and bugs.
The Config Team
A leading SAP Supply Chain Software Consultancy, with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place to work for our people. We aim to delight customers with the exceptional delivery of SAP projects.
Why apply for this position with The Config Team?
• Work with globally recognised brands.
• Join a software business with an exceptional 98% customer retention rate.
• Work Where Works approach.
• Opportunity to build and shape our partner strategy.
• Work with innovative SAP software products and solutions.
• Excellent career progression and learning & development opportunities.
• Be part of a collaborative, supportive and people-focused culture.
Find out more about Life At The Config Team on Glassdoor where we our proud to say employees rate us 4.9 / 5 stars! https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm
At The Config Team, our people are our greatest asset. We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported.
We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups. To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need.
To find out more information, a full job description or if you have any questions, please submit your CV.
We look forward to hearing from you.
Find Jobs in United Kingdom on Arbeitnow
Employment: Permanent
Location: UK based
Salary: Excellent basic salary
Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!
The Company
At The Config Team, we’re not a typical corporate consultancy, and we’re not a generic SAP/IT Consultancy. We are experts in SAP supply chain, and we do it exceptionally well. With 30+ years1 of experience and our own suite of products (like PreBilt™ for EWM), we help global brands create smarter, faster, more resilient supply chains.
Each project we deliver is different from the next. We can offer an environment that brings a variety of projects at the forefront of modern supply chain solutions.
What You’ll Do
To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP AMS partner.
The Senior AMS Consultant is critical for managing and delivering day to day client requirements including Service Requests, Incident Resolution, Problem Management and Minor Changes aligned to ITIL Methodology and Service Level Agreements. This role involves resolving complex issues and providing strategic advice to improve SAP-related processes.
You will be expected to own SAP AMS related activities across different SAP modules. Support of other technologies including the range of The Config Team products and mobile technology. The role will see you develop a strong understanding of client and industry business processes to provide advice to clients.
To ensure the above is fully achievable for our clients you will need to have a strong knowledge and understanding of SAP SD, SAP MM, and SAP PP.
Required Skills
• Functional experience within SAP SD, SAP MM, and SAP PP.
• Good knowledge on processes and best practice principles within specialist area of SAP.
• To be able to demonstrate problem solving abilities in SAP.
• Ability to deal with internal and external stakeholders in a support environment.
• A full valid UK driving license.
• Right to work in the UK.
Desired Skills
• Functional and/or configuration experience within any other SAP module.
• Experience of using or implementing mobile solutions either in SAP ITS or using a Third Party Product with SAP.
• Able to investigate ABAP issues and bugs.
The Config Team
A leading SAP Supply Chain Software Consultancy, with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place to work for our people. We aim to delight customers with the exceptional delivery of SAP projects.
Why apply for this position with The Config Team?
• Work with globally recognised brands.
• Join a software business with an exceptional 98% customer retention rate.
• Work Where Works approach.
• Opportunity to build and shape our partner strategy.
• Work with innovative SAP software products and solutions.
• Excellent career progression and learning & development opportunities.
• Be part of a collaborative, supportive and people-focused culture.
Find out more about Life At The Config Team on Glassdoor where we our proud to say employees rate us 4.9 / 5 stars! https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm
At The Config Team, our people are our greatest asset. We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported.
We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups. To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need.
To find out more information, a full job description or if you have any questions, please submit your CV.
We look forward to hearing from you.
Find Jobs in United Kingdom on Arbeitnow