Sr. Director, People Solutions

About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role:

The Sr. Director, People Solutions leads the technology, data, and operational backbone of the People function. This leader owns three connected areas: our HR systems (Workday and the applicant tracking system), People Analytics, and People Operations. The goal is a seamless employee and manager experience, reliable data, and insights that inform business decisions.

You will set the strategy and roadmap for People technology, build a culture of data-driven decision-making, and ensure core HR processes run accurately, compliantly, and efficiently as the company scales. This is a key role and thought partner to the CPO and the People leadership team.

Responsibilities

People Systems (Workday and ATS)

• Own the vision, roadmap, and governance for Workday HCM (and any additional modules such as Recruiting, Compensation, Talent, Learning, or Absence) and the ATS.

• Lead system configuration, releases, and optimization, including Workday’s twice-yearly releases, testing, change management, and communications.

• Partner with IT, Finance, Security, and Legal on integrations, data privacy, access controls, audit readiness, and SOX or other compliance requirements.

• Manage vendor relationships, contracts, budgets, and performance, and evaluate new tools in the HR tech ecosystem.

• Drive adoption and user experience improvements through automation, self-service, and process simplification.

• Develop and implement a comprehensive strategy for utilizing AI tools to enable the People team.

People Analytics

• Build and lead the People Analytics function: workforce planning, headcount and attrition reporting, DEI metrics, engagement and talent analytics, compensation analysis, and recruiting funnel metrics.

• Establish a single source of truth for People data, with clear definitions, data quality standards, and governance.

• Deliver dashboards and executive-level reporting that translate data into actionable insights for the CPO, executive team, and Board.

• Develop predictive and advanced analytics capabilities, such as retention risk and workforce modeling, as the organization matures.

People Operations

• Oversee core People Ops processes: onboarding and offboarding, employee lifecycle transactions, HR data administration, employment verification, immigration and mobility support (as applicable), and policy administration.

• Ensure compliance with federal, state, and international employment regulations and reporting requirements.

• Define and monitor service levels, case management, and continuous improvement for the People service model.

• Standardize and scale processes to support growth, acquisitions, and organizational change.

Leadership

• Lead, coach, and develop a team across systems, analytics, and operations.

• Serve as a member of the People leadership team, contributing to enterprise People strategy, planning, and budgeting.

• Build strong partnerships across the People Team and other Corporate functions.

Qualifications

• 10+ years of progressive experience in HR operations, HR technology, People analytics, or related areas, including 5+ years leading teams.

• Deep, hands-on expertise with Workday HCM, including configuration, reporting, security, and release management.

• Experience managing an ATS (e.g., Greenhouse, Lever, iCIMS, Workday Recruiting) and its integrations.

• Demonstrated success building analytics capabilities and presenting insights to senior executives.

• Strong understanding of HR processes, employment compliance, and data privacy requirements.

• Proven ability to manage large cross-functional projects, vendors, and budgets.

• Excellent communication skills, with the ability to explain complex technical and data concepts to non-technical audiences.

Preferred Qualifications

• Workday certification(s) or equivalent depth of experience.

• Experience with BI and analytics tools (e.g., Tableau, Power BI, Workday Prism, Visier) and working knowledge of SQL.

• Experience scaling People Operations/HRIS in a high-growth or multi-country environment.

• Bachelor’s degree in HR, Business, Information Systems, Analytics, or a related field. Master’s degree or HR certifications (SHRM, HRCI) a plus.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."